GoldenGrin Terms of Service
Last updated: May 15, 2026 · Effective: May 15, 2026
These Terms of Service ("Terms") govern your use of the GoldenGrin iOS app ("the App") published by ProPawsTech ("we", "our"). By installing or using the App, you agree to these Terms.
If your jurisdiction grants you mandatory consumer-protection rights that conflict with anything below, those rights prevail and any conflicting provision is unenforceable to that extent.
1. Service description
GoldenGrin is a wellness-logging companion app for dog owners. The App is provided "AS IS" without warranty of any kind, except where mandatory consumer-protection law in your jurisdiction provides otherwise — those statutory rights are unaffected by this clause.
2. Not medical or veterinary advice
Information surfaced in the App — including activity, nutrition, training and wellness suggestions — is for informational and educational purposes only. GoldenGrin is not a veterinary service. Always consult a licensed veterinarian for diagnosis, treatment or any medical concern about your pet.
You alone are responsible for decisions you make about your pet's care.
2a. Care logs, reminders and notifications
Care entries you record (medications, vet visits, grooming, weight, walks, training sessions, etc.) and any reminders or notifications the App schedules from them are convenience tools, not a guarantee.
Symptom notes, weight trends, food-safety references, and care reminders in GoldenGrin are owner-facing logs intended for your own records and discussion with your veterinarian. They do not diagnose, monitor emergencies, recommend treatment, or replace urgent veterinary care. For any concerning symptom, suspected ingestion, or emergency, contact a licensed veterinarian, an emergency animal hospital, or a pet poison control hotline immediately.
Specifically:
- The App is not a substitute for your own record-keeping or for professional veterinary supervision of your pet's medication schedule or treatment plan.
- We do not guarantee that any reminder or push notification will be delivered, delivered on time, or seen by you. Notification delivery depends on the device operating system, system permissions, focus / Do Not Disturb settings, network connectivity, low-power mode, background-execution decisions made by iOS, and other factors outside our control.
- Missed, late, duplicated or incorrectly logged data — whether caused by user error, device failure, software defect, lost data, or any other reason — is your responsibility to detect and correct. You must not rely solely on the App for time-critical or health-critical decisions.
- To the maximum extent permitted by applicable law, ProPawsTech accepts no liability for any harm to you, your pet or any third party resulting from missed, late, inaccurate or absent care logs, reminders or notifications.
The carve-outs in section 6 (death or personal injury caused by our negligence; fraud; non-excludable consumer rights) continue to apply.
3. Pricing
GoldenGrin is currently provided free of charge. There are no in-app purchases, subscriptions, advertisements, affiliate links, paid features, sponsorships, or data sales. All features are available to all users at no cost.
4. Acceptable use
You agree not to:
- Use the App in violation of any applicable law.
- Use the App to harass, threaten, or harm others.
- Submit deliberately false data designed to manipulate the App's behavior or our analytics.
- Reverse engineer, decompile, disassemble, or attempt to extract source code from the App, except to the extent that such activity is expressly permitted by applicable law.
5. Intellectual property
All trademarks, logos, design and source code of the App are owned by ProPawsTech. You receive a non-exclusive, non-transferable, revocable licence to use the App on Apple devices you own or control, in accordance with Apple's standard end-user licence agreement.
You retain all rights to the data you enter into the App (your dog's profile, walks, wellness logs, photos).
6. Limitation of liability
To the maximum extent permitted by applicable law, ProPawsTech is not liable for any indirect, incidental, special, consequential or punitive damages arising from or in connection with your use of the App.
Nothing in these Terms limits or excludes liability for:
- Death or personal injury caused by our negligence,
- Fraud or fraudulent misrepresentation,
- Any other liability that cannot lawfully be limited or excluded under applicable law.
7. Termination
We may suspend or terminate your access if you breach these Terms. You may terminate at any time by deleting the App and your account (Settings → Privacy → Delete my account).
8. Governing law and forum
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.
Where local consumer-protection law grants you a non-waivable right to bring proceedings in your country of residence, those rights are preserved and the mandatory consumer-protection laws of your country of residence will apply to that extent.
For all other users, you agree that any dispute will be resolved exclusively in the state and federal courts located in Delaware, United States.
9. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified in-app at least 14 days before they take effect. Continued use of the App after a change takes effect means you accept the updated Terms.
10. Contact
ProPawsTech — propawstech@proton.me